Contact Us

For free, impartial, confidential advice get in touch.

The quickest way to reach us is by phone or by visiting one of our drop-in sessions.

Call our local Adviceline on freephone 0808 278 7892 - lines are open Tuesday - Thursday 10am-3pm

Drop-in support is available in Peacehaven on Wednesdays 10am-12 and 1pm-3-m at the Meridian Centre and at a range of rural venues across Lewes District, you can view the full schedule here

Or use the form below and we will call you as soon as we can -please note demand is exceptionally high and wait times are longer than usual, thank you for your patience.

Please tell us about the problem you need help with

First Name

Phone

Last Name

Postcode

Message

Please tick this box to confirm that you have read and understood our statements on confidentiality, and our disclaimer, copyright and privacy policy

Thank you for getting in touch

We will endeavour to reply to your enquiry within 5 working days but demand for our charity's service is currently exceptionally high so wait times may be longer. Our staff and volunteers are working hard to answer queries as quickly as possible. Thank you for you patience.

Complaints, Comments and Feedback

Lewes District Citizens Advice has a complaints handling procedure.

You can find details about our complaints procedure here. Alternatively, please email info@lewesdistrictca.org.uk or call our Adviceline on 0808 278 7802 to request a copy of the complaints leaflet to be either posted or emailed to you. You can find information about taking a complaint to the Financial Ombudsman Service here.

Feedback is very useful for us, as it tells us where we could improve our service and what we are doing well. If you would like to comment on our service, please fill in our feedback form

Email privacy and confidentiality information

If you wish to receive advice by email please complete and 'Submit' the form above

Please note:

In order for us to reply to you, we will require your name and address. We will be unable to assist you if your message does not contain full details of what your problem is about
Please ensure you have read our privacy policy on the Citizens Advice web page
Please contact the sender if you believe you have received an email in error
If you are concerned about confidentiality then please contact us by phone
If we are unable to reach you by phone we may leave you a voicemail message to let you know we have attempted contact and next steps
We will use the information you provide in your enquiry to provide you with advice and to direct you to the right service. By choosing to include any 'Special Category Data' (including but not limited to information about your health, ethnicity, or trade union membership) you are authorising us using this information for this purpose. For more information about how we use this data, please see our privacy policy here or you can contact us to ask our team for details.