Contact Us

We will endeavour to reply to your enquiry within 5 working days but demand for our charity's service is currently exceptionally high so wait times may be longer. Our staff and volunteers are working hard to answer queries as quickly as possible. Thank you for you patience.

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Complaints, Comments and Feedback

Lewes District Citizens Advice has a complaints handling procedure.

You can find details about our complaints procedure here. Alternatively, please email info@lewesdistrictca.org.uk  or call our Adviceline on 0808 278 7802 to request a copy of the complaints leaflet to be either posted or emailed to you

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Email privacy and confidentiality information

If you wish to receive advice by email please complete and 'Submit' the form above

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Please note:

• In order for us to reply to you, we will require your name and address. We will be unable to assist you if your message does not contain full details of what your problem was about

• Please ensure you have read our privacy policy on the Citizens Advice web page

• Please contact the sender if you believe you have received an email in error

• If you are concerned about confidentiality then please contact us by phone

• If we are unable to reach you by phone we may leave you a voicemail message to let you know we have attempted contact and next steps

• We will use the information you provide in your enquiry to provide you with advice and to direct you to the right service. By choosing to include any 'Special Category Data' (including but not limited to information about your health, ethnicity, or trade union membership) you are consenting to us using this information for this purpose. For more information about how we use this data, please see our privacy policy

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